We ship our goods from Finland with Dhl.
Shipping within European countries 1-4 working days.
Shipping outside of Europe may take up to 10 working days.
Once we ship your order you will receive a tracking number via email.
Orders within Europe are free and outside of Europe a shipping fee on €20 will be added on to your order.
Note also that orders outside of the EU may be subject to customs charges.
We are happy to refund any purchases within 14 working days from delivery.
We will refund a product provided it is in original, undamaged packaging. Once we have received and accepted your return, we will make a refund of the value of the returned product. Shipping fees paid for the return are not refundable.
Santosh provides with a Dhl return label. However the return cost will not be refunded. In case of a return the cost that will not be refunded is €20 for European markets and €30 for the rest of the world.
Purchase outside the EU:
When returning the item you should add the shipping documents you received upon delivery, in order to avoid issues with customs. Include paperwork shipped to you with the new shipping documents placed in the slip on the outside of the package.Please send returns to:
Products that are used or damaged will be returned to customers at their own cost.
If questions regarding returns please contact,
e mail : firstname.lastname@example.org
phone : + 358 400 985973